Motorola Solutions — speaker not repair in 15 days

Address:Dewas, Madhya Pradesh, 455001

Dear sir

I have handed over mobile for speaker replace to your indore motorola service centre on 01.07.2017 but they have not replace it til date. I am visiting your service centre on daily basis but regret to inform that everyday your customer care executive telling me to visit tomorrow. Its more than 15 times i have visited your service center. Is it the way to handle customer???
If you can't correct it kindly inform them to handover back my mobile immediately. I can get it corrected within 30 minutes outside. If i will not get prompt response in 2 days then left with option of legal action.

Awaiting your response

My mobile receipt no. Srgjr[protected] dt.01.07.2017
My email id is [protected]@gmail.com
Thanks

P. S. Rathod
Contact no. [protected]
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Motorola Solutions customer support has been notified about the posted complaint.
Jul 20, 2017
Updated by aditya singh rathod
why are you asking money for resolve this complain ?
Jul 20, 2017
Updated by aditya singh rathod
this product is under warranty
Complaint comments 

Comments

Hi Aditya,

We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

Regards,
Motorola Support

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