Motorola Solutions — suddenly going the screen, brightness & overheating the phone

Vijay vaidya

from Morjim, Goa

Address:

431401

I will take moto e4 plus on 10 aug2017 from last 6/7days i suffer the above complaint subject
When i open my phone it open, but after some time the screen will be blank.
Calls are coming but due to this problem, i can't take these calls. Also when i use the phone, the brightness will be increases or decreases automatically.
The phone will be overheated during i use.
I wish you should understand my problem. Please solve my problem as early as possible.
Thanks.

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Motorola Solutions customer support has been notified about the posted complaint.

Oct 03, 2017

Updated by Vijay vaidya My complaint is not solved
Also from yesterday my microphone will not worked.

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

Vijay vaidya's [Complaint's author] reply, Oct 3, 2017

Above problema will be increases day by day so solve my problem as soon as possible