[Resolved] Motorola Solutions — Technocare motorola service | |||
There is some issue with my Motto g3, I'm not able to see any notification and home button is not working, not able to receive any call and even I'm not able to factory reset it. So I visited Motorola authorized service center at Lajpat Nagar. They are telling me that it's a software problem and they will charge RS.200 for reinstalling the software. My product is in warranty's period, then why I should pay them even a penny. When I asked them is it the same case with every service center, they said they it's only at Lajpat Nagar center. They wasted 3 hours of my life. Address of service centre- B-10, Central Market, Lajpat Nagar. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Motorola Solutions customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Bhubaneswar Service center hararssed me and also changed the LCD with broken one
Hi Moto G company,
I am working in TCS, I bought Moto G 2nd Gen with so many happiness after yours phone feedback from my colleagues/Friends.
But i am very very much disappointing with Service Center -Smart Services, Address: Scr15/e(666) bapujee Nagar
near Kali Mandir, bhubaneswar, orissa 751009, Service Center Contact Number:[protected]/2597929.
On Feb 24th my phone was just drained out and phone charging was not happening its just showing 0% charge with white screen after wards, I submitted my phone to Smart Services Moto G care service center as dead phone on 26 Feb-2016 Job sheet ID-7690, They had told that they will call me after knowing the reason, But they didn't call me after so many days they had took my phone as well and i had call many times to them whenever i called they just replied it will be done after some days and they told me its just the charging connector issue.On 17th of march i took my phone back as they are delaying to repair my phone.I took my phone and when i returned my home and try to charge its showing 0% with white screen as earlier but i found left hand upper screen is completely blacked (that part was Broken).Either they had changed my phone LCD to some old (Broken LCD) or they broke it during opening it not sure.But they harassed me when i told this to them, They just told do whatever you can do this is there words, Fully harassed and depressed from their responses.Please do some so that you can save your customers or else i will recommend my view to all of my colleagues/Friends.
Job sheet ID-7690,
My phone number-[protected].
Hi Moto G company,
I am working in TCS, I bought Moto G 2nd Gen with so many happiness after yours phone feedback from my colleagues/Friends.
But i am very very much disappointing with Service Center -Smart Services, Address: Scr15/e(666) bapujee Nagar
near Kali Mandir, bhubaneswar, orissa 751009, Service Center Contact Number:[protected]/2597929.
On Feb 24th my phone was just drained out and phone charging was not happening its just showing 0% charge with white screen after wards, I submitted my phone to Smart Services Moto G care service center as dead phone on 26 Feb-2016 Job sheet ID-7690, They had told that they will call me after knowing the reason, But they didn't call me after so many days they had took my phone as well and i had call many times to them whenever i called they just replied it will be done after some days and they told me its just the charging connector issue.On 17th of march i took my phone back as they are delaying to repair my phone.I took my phone and when i returned my home and try to charge its showing 0% with white screen as earlier but i found left hand upper screen is completely blacked (that part was Broken).Either they had changed my phone LCD to some old (Broken LCD) or they broke it during opening it not sure.But they harassed me when i told this to them, They just told do whatever you can do this is there words, Fully harassed and depressed from their responses.Please do some so that you can save your customers or else i will recommend my view to all of my colleagues/Friends.
Job sheet ID-7690,
My phone number-[protected].
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Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Hi Moto G company,
I am working in TCS, I bought Moto G 2nd Gen with so many happiness after yours phone feedback from my colleagues/Friends.
But i am very very much disappointing with Service Center -Smart Services, Address: Scr15/e(666) bapujee Nagar
near Kali Mandir, bhubaneswar, orissa 751009, Service Center Contact Number:[protected]/2597929.
On Feb 24th my phone was just drained out and phone charging was not happening its just showing 0% charge with white screen after wards, I submitted my phone to Smart Services Moto G care service center as dead phone on 26 Feb-2016 Job sheet ID-7690, They had told that they will call me after knowing the reason, But they didn't call me after so many days they had took my phone as well and i had call many times to them whenever i called they just replied it will be done after some days and they told me its just the charging connector issue.On 17th of march i took my phone back as they are delaying to repair my phone.I took my phone and when i returned my home and try to charge its showing 0% with white screen as earlier but i found left hand upper screen is completely blacked (that part was Broken).Either they had changed my phone LCD to some old (Broken LCD) or they broke it during opening it not sure.But they harassed me when i told this to them, They just told do whatever you can do this is there words, Fully harassed and depressed from their responses.Please do some so that you can save your customers or else i will recommend my view to all of my colleagues/Friends.
Job sheet ID-7690,
My phone number-[protected].