Motorola Solutions — vibration not working after update of jan 2018

Pranjal86

from Mumbai, Maharashtra

Address:	392130
Website:	www.motorola.in

Dear sir,

Date of purchase[protected]

Mobile is working very smoothly till date but after updating last patch mobile vibration is not working properly even in app also.

I am also formatting my whole phone but issue is still persist. And also getting so many technical expert advise from reputed motorola highly technical staff peoples.

Sir, i am feel that motorla has to replace such types of handset immediately.

I am moto product lover from the childhood.

Please help me in this regads

Pranjal senjaliya
Manager electrical
[protected]

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Pranjal,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

Pranjal86's [Complaint's author] reply, Feb 28, 2018

Respceted sir,

Many thanks a lot for prompt action but this is update related issue and its final because from the morning i had off text vibration from the settings and my mobile working smoothly as earlier but problem is that my text vibration facility is gone from mobile so that i expect that resolve that problem soon by latest update because i am moto product lover and i also suggest near about 1500 peoples to buying for moto product.

Thanks and NA sought for the same because i am loosing trust from moto product.

Regards

Pranjal