Motorola Solutions — Worst service center, just wanted to replace my charger and they have taken around 30 days and still not given

Address:Khordha, Odisha, 751003

My moto g3 turbo phone's charger automatically stopped working. As my phone is under warranty so i took it to my nearest service center and submitted my old one and the bill as well. They told me it will take me around 10 days for replacement but when i went for the charger they told me that it will take another 10 days for your charger to come. Now i waited for another 10 days and then the same thing was repeated and they again told me that it would take another 10 days. What the hell is going on? Are they replacing my charger or creating some new creature.!
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Hi Mega,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Thanks
Motorola Support

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