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mPokket Complaints & Reviews

4.9
Last updated May 10, 2024
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+91 33 6645 2400
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mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 2

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4
4dityarajput
from Noida, Uttar Pradesh
Apr 7, 2024
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I have contacted the mPokett support team through email to request them to deactivate my account, they asked me the reason for deactivating my account, when i replied to them stating the reasons, they are still sending the same email asking again for the reason, i got this email many times and they are not even replying to my actual emails, they are just copy pasting the same thing, why do you have a support team if you can't provide any support to your customer?
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    Pshoe
    Apr 5, 2024
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    I took loan from mpokket and was not able to repay on time, they have levied heavy penalty named late fee . Previously I have took about 4lacs loan from mpokket and repaid on time each and every time . Is this how mpokket treats it's old and valued customer? For 9500 rupees they are asking me to pay 20000 .
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      R
      Random1@
      Mar 31, 2024
      Apr 2, 2024
      This thread was updated on Apr 2, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      High penalty rate

      I took a loan of 13.5k from mpokket. Due to some financial trouble Ibwas not able to repay it for 3 months. Now when i checked the app the repayment amount has risen to about 28k. This is more than double the amount taken. How to waive off the penalty....
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      K
      Kaki Tharun
      Mar 31, 2024
      Apr 2, 2024
      This thread was updated on Apr 2, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      "Unsatisfactory Resolution of Loan and late fee waiver

      Website:mpokket

      In this complaint, I, K. Tarun, a student borrower, wish to address my troubling experience with mPokket regarding loan repayment. Despite my attempts to engage with their customer service for assistance, promises made regarding resolving late charges and arranging a manageable repayment plan have not been fulfilled. As a result, the burden of these late charges is severely affecting my ability to focus on my studies. I urgently seek resolution...
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      Dreamcatcher20
      from Hyderabad, Telangana
      Mar 29, 2024
      Apr 5, 2024
      This thread was updated on Apr 5, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I have paid all my loans , but it does not reflect in credit report

      Address:Kolkata

      As I have paid my all mpokket loans, but in credit report it was showing as active ...please check and issue a noc certificate...
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      dricha328
      from Guwahati, Assam
      Mar 28, 2024
      Mar 31, 2024
      This thread was updated on Mar 31, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Loan waiver request

      I'm a student going through a financial crisis from last year. I took multiple loans from the app and I cleared all my dues on last august but one loan id is still showing active on my cibil report please help me...
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      U
      Upasna786
      from Jammu, Jammu and Kashmir
      Mar 27, 2024
      Mar 31, 2024
      This thread was updated on Mar 31, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Unblock my mpokket account

      Address:Mpokket loan app

      I have paid all my previous loans but now my account is blocked my name is Upasna Devi and my number is [protected] and email id is [protected]@gmail.com please unblock my mpokket account...
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      S
      Sudheer B
      Mar 27, 2024
      May 1, 2024
      This thread was updated on May 1, 2024
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      Mpokket Repayment issue

      Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
      Website:www.mpokket.in

      I have taken 14000 loans on Mpokket, but I lost my registered number and now I recovered that number but,

      Now total outstanding amount showing 32000, how can I pay that much amount,
      so, I'm requesting you to remove overdue charges and ill clear my payment immediately.

      please help me, I have already sent a mail to [protected]@mpokket.om, but no response getting from their end....
      +1 photos
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      Yamuna Moorthy
      from Coimbatore, Tamil Nadu
      Mar 26, 2024
      Mar 27, 2024
      This thread was updated on Mar 27, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Cibil report not updated but I paid all dues

      Address:Coimbatore

      I have paid and close my account in m pokket it's more than 45 days ...but still cibil report not updated my a mpokket still pending in cibil report...
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      Yaseenkumar
      from Srinagar, Jammu and Kashmir
      Mar 25, 2024
      Mar 27, 2024
      This thread was updated on Mar 27, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Loan from this app shows to me without registering in this app.

      Address:online app from store (MPOKKET)

      It is mPokket Financial Services application present in google play store inside this i don't have account and still it shows me loan when i go through to check my credit score. in that it shows me loan pending from this app from long ago while i have not account on this app till now.it will continuously effect my credit availability in future so please let me know the solutions for this as soon as possible to get rid of this in future. i...
      +1 photos
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      Abhishek V S
      Mar 24, 2024
      Mar 28, 2024
      This thread was updated on Mar 28, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      MPokket - No Objection Certificate and Loan account closing letter

      Address:Nelamangala, Bengaluru

      Respected Sir / Madam,

      This is Abhishek V S, the customer of mPokket. I had taken personal loan from mPokket and I have paid it successfully. As I'm going for Educational Loan in the Bank. So, I request you grant me the No Objection Certificate and Loan account closing letter to showcase the documents in the bank to get my Loan Approved.

      Documents attached: 1) Transaction ID 2) Tax Invoice

      Thanking...
      +4 photos
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      S
      Shaik Sabeer
      Mar 23, 2024
      Mar 28, 2024
      This thread was updated on Mar 28, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Loan repayment status

      Hello,
      This is Shaik Sabeer I have paid all the loans in the mpokket. But it shows in active status in the apps. Kindly request to provide the NOC certificate and update the cibil score as soon as possible. My mobile number is [protected]....
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      D
      Mar 22, 2024
      Mar 27, 2024
      This thread was updated on Mar 27, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Amount not disbursed

      I took five loans from mpokket and 3 loans were disbursed but 2 loans of 500 and 2000 was not disbursed in my account, I mailed the mpokket support mail but didn't get any reply, i repayed the amount of 3 loans which were disbursed but they still calling for the payment of 2 loans which were not disbursed and now it's kinda mental torcher for me...pls resolve my issue...
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      H
      from Bengaluru, Karnataka
      Mar 21, 2024
      Apr 24, 2024
      This thread was updated on Apr 24, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I need closure noc of cleared my loans

      Address:No 42 5th cross vasantha vallbha nagar

      Name Harish Gowda B R
      Number [protected]...
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      S
      Sonu ahir yadav
      from Bharatpur, Rajasthan
      Mar 20, 2024
      Mar 22, 2024
      This thread was updated on Mar 22, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Loan ki Noc certificate available krwa do

      Mere all loan paid h noc cirtificate provide krwa please...
      +7 photos
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      G
      Gautam01___
      Mar 19, 2024
      Mar 22, 2024
      This thread was updated on Mar 22, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Amount not Credited in bank account

      Sir my loan has been not disbursed yet even your activities says your loan amount has been disbursed so pls solve this issue as soon as possible...
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      V
      Vikiq
      Mar 19, 2024
      Mar 27, 2024
      This thread was updated on Mar 27, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Loan no experian

      I have paid all my loans.. There are few loans of 2021 which I paid in 2021 still showing on my profile what are u doing Mpokket
      Seriously.. Clear this issue ASAP...
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      R
      RafIq77
      from Anantnag, Jammu and Kashmir
      Mar 16, 2024
      Mar 20, 2024
      This thread was updated on Mar 20, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Please unblock my account immediately

      Please unblock my account so that I can repay loans my number is [protected]...
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      RafIq77
      from Anantnag, Jammu and Kashmir
      Mar 16, 2024
      Mar 21, 2024
      This thread was updated on Mar 21, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Unblock my account so I can repay loans

      Please unblock my account so that I can repay loans and i don't know why have you bloked my account if there was already active loans...
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      4 other people found this review helpful
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      aysha666444
      Mar 15, 2024
      Mar 18, 2024
      This thread was updated on Mar 18, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Application is approved but borrowing limit is not showing

      I have applied mpokket loan all the process is complete with video KYC is also complete but I am not able to take loan because there it is showing available limit is zero I am not able to take loan...
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