Mr. — dish tv connection | |||||
On may 19, 2019, i booked a dish tv hd new connection multi set top box with 1 month titanium pack free for rs. 1299 (Order #17551) and the next day morning, i received a call from onlinedth saying that the above was for existing customers and for new connection, you have to pay rs. 400 more from the direct pay section and i agreed and i paid the amount from oxicash, which showed the payment is successful, but the people from onlinedth denied receiving that amount. So i thought if they have not received that amount, that will reversed to my account and so i paid that amount again from another account. Then they sent a msg that your payment successful and they gave a installation no. ([protected]) and said that the same will be installed in 24 hours. But unfortunately even today after almost 2 months, i have not received the connection. Once i called the customer care of onlinedth and asked them to cancel my order, but they asked me to write a mail to cancel. But despite sending repeated mails, they never responded. It definitely seems a fraud company. When i call dish tv, sometimes they recognize the installation no and promise it will be installed today, but it never happened. Day before yesterday, they changed the installation no. From [protected] to 8250855 stating the previous one is closed and our technician will call you before 9 a. M. And get it installed immediately, but it is not yet happened. I want my money back and wait for jio gigafiber to come. Please help. Manoj kumar rath [protected] Bhubaneswar, odisha Was this information helpful? | |||||
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