Mr. — recharge not successful

Address:

Nandanam, plankonam,karumaracodu,, Aruvikkara Post, Thiruvananthapuram, Kerala, 695564

Yesterday i have recharge through ebs talence technologies for rupees 102, it was successful but second time i have recharge for rs 124 and it was debited fro my account and the company (Sun direct - dish tv) is confirming they didn't receive the amount.

Transaction date : 8th april 2019

Bank : hdfc

Amount : rs 124

Company name : sun direct - dish tv

Issue with : ebs talence technologies

Kindly rectify the issue at the earliest.