Msrtc — conductor did not let travel

Address:

Mumbai City, Maharashtra

Conductor did not let us board the bus at 4 pm due to lack of a physical print out and sugested that we can call the operator and request to board the next bus. He was very rude and threatening. Then the operator asked us waiting for all the next busses till 8:30 pm at the stop saying that they will let us board the next bus. But we were denied by each bus instead of an advance internet booking. Details: Trip: M6974 Ticket Number: 17148084 Transaction ID: MSCB[protected]