Msrtc — online booking issue

Address:

Pune, Maharashtra

I booked online Shivneri ticket(Nasik-Pune) on 20/6/2015 for 22/6/2015. i booked it through my cell phone but due to some reason the transaction was not successful. the amount i.e rs. 586 got debited from my account but the ticket did not get booked. I need a refund for the same as my ticket was not bookedzeny.