[Resolved]  Mswipe Technologies — unauthorised debits

Address:Mumbai City, Maharashtra
Website:www.mswipe.com

I have surrendered my mswipe machine and yet they are debiting my account. I even informed my bank hdfc bank but they too refused to help saying that the mandate is with the establishment (Mswipe) and they cannot take my instructions to stop debiting my account.

I have a zero balance account, so i transferred my funds to my other bank account and as a result my bank charged me hefty debit return charges.

I am really disappointed and i would not recommend mswipe to any prospective customers. Its a headache you must avoid.

I am stuck and waiting for a resolution.
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Jun 25, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Mswipe Technologies Customer Care's response
Dear Heena,

Kindly share your registered mobile number or device id so that we can assist you in better manner.
May 21, 2018
Updated by Heenark
Device id [protected]
Verified Support
May 24, 2018
Mswipe Technologies Customer Care's response
Dear Heena,

We have raised your query to our rent team ad will get back to you with proper resolution.
Complaint comments 

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Heenark's [Complaint's author] reply, May 21, 2018
Device id 10910615163696

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