MTNL Mumbai — Dead telephone line & internet since 12 days

Address:

Mumbai City, Maharashtra

I had booked complain for telephone fault of which complain no- 2673 & triband fault of which complain no- 7809 of which 12 days have passed i have received no respone. i was given the number of exchange[protected] / 23000111 but since 12 days no one ever picked the call. all other head numbers were given of manager/dy. manager / engineer of which numbers are 24145556 / 23755000 / 23732000 but all failed to solve my issue & some turning that it doesnt come under their area. i have been tired of complaining & let me know who will bear the loss of rental of 12 days of which service i have not used,