[Resolved]  MTNL Mumbai — Frequent Disconnection on Internet on MTNL number 28415881

Address:

Mumbai City, Maharashtra

Dear Sir, I have taken WiFi broadband connection from MTNL on my landline number 28415881. For past two to three months I am not able to use internet. The problem is either ADSL light not coming or there is frequent disconnection in Internet. I have raised various complaints through your website with docket number 4874, 9829, 6871, 666, and 9074 to name a few but no action has been taken. Docket number 3597 has been the recent which I had submitted today. I also registered complaint on 1504 and ended up getting numbers of two/three MTNL employees of my area. I called them up and got the same answer that we will look into the issue but the problem persist. I also requested them that if they are not able to resolve the problem let me know so that I can surrender the connection and take services of some good company but in vain. Kindly look into the problem. Thanks, Anant Johari