Mts — After Recharge MTS Dongle Permanently Deactivate by MTS Company. | |||
After Recharge MTS Dongle Permanently Deactivate by MTS Company. My MTS Dongle Number: [protected] Recharging My Number on:[protected]:03:41 Recharging Rs.499.00 Transaction id is[protected] I check my number then receive a message,[protected]:36:16 Recipients: 51230 Content: Dear Customer, Your Phone Number is [protected] And I check my Data balance,[protected]:59:41 Recipients: YD-MTSHSDBAL Content: Your available data balance is 0 MB valid till 29-MAR-2015 23:59 & main balance is Rs. 0.00 . Extra usage as per tariff plan.Thank you. And Recharge my MTS Number,[protected]:03:41 then receive two messages Recipients: 051213 Content: Thank you for recharging Rs.499.00 towards your MTS number [protected].Your transaction id is[protected]. Recipients: YD-MTSBAL Content: Thank you for recharging your MTS no.[protected] with 0.00 INR.Your current balance is 0.00 INR.Also, MTS is now on the 3G PLUS network Or my MTS Dongle successfully communicate on MTS Network, but Not connect to internet then I call MTS outlet Abu road. There Not Answer my call (Two time try). Then I call MTS Customer care Number [protected] and customer care executive ask my name? I say my Ratan lal S/o Laxman lal, ask my MTS number I say [protected]. Executive say: Your MTS Number is Temporary Deactivate. I request please activate my MTS number, then Executive say: your MTS Number is activate in 3-4 hours (I reconfirm it). And receive My Complaint No. 2777614. (I call customer care by [protected]) Next Day[protected] I check my MTS Dongle That NOT connect to internet & Not communicate to network (check balance then message sending Failed) I call customer care and care Executive say: your MTS Number is permanent Deactivated or I call more times and many request to customer care executive, but Don’t Help.( I recharge my MTS number by Online) My Name: Bhagyaveer Singh MY Contact Number is +91 [protected] E-mail: [protected]@gmail.com Place: Abu Road, Rajasthan. Was this information helpful? | |||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
2 Comments | |||
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MTS Complaint No. 2777614
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My MTS No. is [protected]. I refilled it with Rs. 399 on 4/3/2017 for 4 GB. But my account balance shows all 00 and last date is 15/3/2017; i.e. that last date of previous refilling. Last time I refilled with Rs. 248 for 1 GB; and just in a few days it came to 00 balance; though I did not use it as I have unlimited Broadband connection of BSNL. I request the company to correct it.
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