[Resolved] Mts — After stopping the services bill gendered for next month

deepakshrma6191

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

Hi sir my name is Deepak Sharma & my data card number is [protected]. My complaint is, I registered my complaint 2 times just after 2 days purchasing mts datacard due to slow network but they resolved the ticket without rectifying my issue. Then I had a word with their executive & she told me if I'll stop my services before my due date so my next bill will not generate. I done the same thing but my bill generated again. I made calls sent mails to MTS & tried to explain but now they are not listening to my concerns. Can you please help me in this case. Please find the MTS ticket number for reference. SEP/60374, SEP/62230. Regards, Deepak Sharma Mobile - [protected]

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Aug 14, 2020

Complaint marked as Resolved

MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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Comments

mtsindia

Dear Customer,

With reference to your query dated 31/Dec/14 about MTS number [protected] about billing related, we would like to inform you that we have gone through your account and found that the account has been permanent disconnected and there is no outstanding amount in your account now. Hence the issue has been resolved.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India