Mts — bad customer service

Address:

New Delhi, Delhi

I called today on March 15, 2015 from lucknow.UP For my Mblaze Ultra number [protected]. I was able to use the device always travelling in india. I visited Bareilly on March 14, 2015 and was able to use the device and on march 15 when i reached lucknow, suddenly the device turned off, not working. I called on [protected], the guy told me that it is joyful to know that you were able tobuse the device in roaming and now you have to pay roaming charges and recharge for roaming pack. Now he refused to help, i asked for supervisor and he disconnected my call and before that ki khushi ki baat h use kar rahe the aur ab paise do roaming. Never experienced this before and the way the guy treated me, looks like i am a culprit. I want answer and that guy out as he bluntly disconnected the call or else i will post this social networking sites and wikl take this to consumer court. Arjit saxena