Mts — bill payment issue

Address:

New Delhi, Delhi

Dear sir / madam I am lalit Kumar was using mblaze ultra Mts data Cnotice th 845I 96334 Mts number. Before Jan I was fully satisfied with the speed bt in the month of Jan or end of Dec I was getting 10 to 20 kbps speed I was not able to work. I have purchased online videos for rs. 20000 for my study bt due to speed I lost my more than 50% videos only Due to speed Problem and then I raised around 20 to 25 complaints regarding this and mts customer care told me that my area is in high utilize area and we r working on that bt my problem was not shortout. And without prior notice my data card has been deactivated. Customer care told me that my bill will b adjusted and new bill will be generated with the data I used within the month bt I got too many mails about the payment of full amount. A mts representative came to my home to settle down this matter bt that time I was not at the home he assure me to call me or mail me with the new bill bt till now not getting any call or mail. N now they send me a legal notice and harrash me for full amount of bill I want to close this chapter asap. Plz. do the needful help Regards Lalit Kumar [protected]