[Resolved]  Mts Broadband ([protected]) — Worst Service and Cheating company

Address:

Bangalore, Karnataka

I got my wifi broadband from MTS in the month of AUG'2014. The sales executive promised that if the speed is upto the plan then full refund will be given. I took the wifi broadband connection and the moment it got activated the speed was below 100kbps.but where as per the plan it should be 9.5Mbps. I called the customer care then i came to know that their is no refund on the device and i asked them to send the engineer as the speed is low. After multiple follow-up that engineer came and he also confirmed that speed is low. I kept on telling to the customer service i should not be charged for this and they kept saying yes you will not be charged. but still bill got generated and i again called them saying i'll not pay the bill they said its okay and second month again bill got generated and finally the service got stop for non-payment of the bill. I also kept quite and today i got a call from Police station from Delhi saying that case will be filed for non-payment of the bill for which with no option left i paid the bill today of 2000/-. This company is just full of cheater starting from sales executive to top manager's. Now the manager's saying if its register on your name you have to pay and they can't do anything about the speed of the service as my house is out of their coverage area. I kept on opening the cases and they open the case and next day it will get closed and i only receive sms saying that incident is resolved All in MTS are cheater never believe them never trust them worst service. If anybody wants any more details then what i've typed here please reply to this post.