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MTS / Sistema Shyam TeleServices [SSTL]

Mts — Change of Plan without Subscriber confirmation

Address:Tiruchirappalli, Tamil Nadu

I'm user of MTS for past 1 year. At first I was in a plan of 5GB monthly usage. Due to more usage of Internet I changed my plan to 40 GB monthly usage plan with my confirmation throughout the month with no partial or divide data. Currently the limit was 40GB but it was divided as 20GB in Morning and 20GB in night which was changed my the service provider without my confirmation. Even on more queries to customer care there is no response. Without the confirmation of subscriber the service providers are changing the plan. Kindly help me on this.
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Still not yet received a single call from MTS customer care. Even I called and requested to speak to Team Lead or Project Lead, but they dropped the call stating that they will arrange a call-back within an hour as TL and PL are busy.

No response...No response...No response. I ruining out my Internet and business.
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