Mts — Changed the bill plan without taking a consent of mine

Address:

Faridabad, Haryana

This is I believe the very first case of telephone slamming in India, MTS people changed my bill plan and sent an SMS stating that your bill plan has been closed and when I have called their service centre, they are asking me to talk to their senior management. I just don't understand that how a company can do this? Again their customer service is also not good and they are not supportive to the customer et al. I don't know if they will ever respond to my complaint. But just to let them know I am going to lodge a complaint against MTS in consumer courts.