[Resolved]  Mts — Charging Additional Bill

Address:

New Delhi, Delhi

Dear Sir, I was using MTS data plan since April’13 and I have stopped using the connection due to poor performance of internet. So, I wanted to close the mts connection, I got a call from MTS collection center on 25th Jun’13 for paying a total outstanding of 1666 after that they promised me to close the connection over the phone and I don’t have pay anything after that since i was not using the connection, I maid the full payment on that day and stopped using the connection. Now after a month they told me to pay another 200 rs and i refused to pay that as per earlier call, now they are calling me every alternate 15 days for that amount and i am explaining the same call again and again but they are not stopping the call. Today, I got the call from another agent from MTS asking 1100 rs and i explain the same situation again and he cut the phone after that. I am sick and tired from those calls, I want consumer forum to take a stand on this matter and close out the gap ASAP Now they have forwarded the case to legal and I am getting call from Neha Sharma for Rs 1000 or to come to tees hazari court, otherwise they will send me to Jail for nothing, I have not used their connection after I have given the disconnection on 25th Jun'13, at least this they can check in their database. I told them to check the phone call of 25th Jun'13 and they said they can't do that...it looks like they are fighting for RS 1000 from a geniune customer... This is highly embarrassing for me...Please advice what should I do in this case.. Rajesh Account Number[protected] MDN Data Card # [protected]