[Resolved]  Mts — Cheated With Customer

Address:

New Delhi, Delhi

Dear Concern,
Let us Explain our Case First, Please read Carefully

We had Purchased one MTS Wifi data Card On Saturday[protected]
From Vardhman Communication -F67, Main ROad, Shastri Park, Delhi-53
With MDN No: [protected] MEID No: A1000039A467FC IMEI No: [protected] (Invoice Attached PFA, )

As per commitment with the sale Executive (Mobile No [protected]) the device will Start in next 24 Hours or Max by on Monday 05-01-14 that is also in MTS Policy.
after Visit Verification on 04-01-15 When the Device was not started on Monday we tried to contact Device Sales Person, He asked me for 1 More day, When it was not started on next day on 06-01-14 as well when we called him again he stop receiving our calls. When we called him with New no. on 7th Jan he was not responding Properly and was making fun in his background when we asked for activation of our device he start abusing us and disconnected the call.

for Last 6 days we are continuously calling him but he is not picking our call or not responding,
When we called to MTS Customer care they are suggesting us to contact Dealer, So kindly Suggest to whom Should i contact or Should i follow him place to place.

We are unable to understand why you provide dealership to such type of people who can't maintain your Company as well as service reputation.

Today more than 6 days has been passed but our Device is still not activated.

Presently in our Company we are using more than 10 Devices but after this case we have decided to Stop using your services, Also we would like to request you to please refund our amount on high Priority Basis,

Waiting for your Quick and Positive revert on the same


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Best Regards
Anurag Gupta
Online Business Consultant
[protected]

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