I done a unlimited 4 GB recharge then i started using. MTS not showing usage and showing always 0. Then i checked history it is not showing details of last two days and i got message from MTS that my high speed data crossed the limit and its switched to slow speed. Then i cant access even mail also. So again i done a recharge today for high speed for Rs.399 and MTS flash message showed that recharge success also speed changed to 3G Plus network. But my speed still remains 30 kbps. i contacted CC live chat they informed that I have to wait till Nov-4th (Means my earlier recharge validity ends on that day) after that only i can able to access my data. Also they wont extend the validity of today recharge (30 days from today) means i cant access my data card for 19 days. Then what is the use?
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Aug 14, 2020
Complaint marked as Resolved
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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