Mts — cheating with the customer & giving them wrong information | |||
Data card number-[protected] Customer name- Shahid Akhtar Ph no- [protected] I am sorry to say that the person who are working for you are doing froad with the customers. I have been cheated & I request you to take action if not I will file a case in the consumer court against MTS. On 23-01-15 I received a sms from ([protected]- MTS High Speed Internet 3G+ WiFi ( 5Users ) Datacard Very Excellent & Economic Plan 40GB+unlimited 999 only Limited period offer Hurry Up make fast 30Min Immediate Free Home delivery ph [protected] I called the number [protected] & gave my details & address I was told after checking the feasibility they will call back & they told me that there is a feasibility of 4-5mbs. After 1hrs a delivery man named Ganesh([protected]) came with the data card he told that the bill is in the packet but no bill was there I called him back he told that he will send the bill by e-mail but till date I didn't got the mail. As I was told that there is a feasibility of 4-5mbs but the it is not more than 10-25kbps. If I am calling the dealer they are not receiving the call these are the four numbers([protected], [protected], [protected], [protected]) of which the last number is always switched off even the delivery person ganesh([protected]) is not receiving the call. Every time I am calling the customer care they are saying for these things they can't register these as a complaint. So I am asking you to take action . Was this information helpful? | |||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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