Mts Chennai — Service is not good and They are hurting my heart

Address:

Chennai, Tamil Nadu

From March 8th - April 15th my device had some problem. I have given 4 complaints (Ticket#: MAR/7044, MAR/11506, APR/541 and APR/6180) to resolve my issue during that time (Because MTS people closed my ticket without addressing). Finally MTS people came and fixed on April 15th 2015. I confirmed and I asked the waiver for that. But MTS people are not ready to give any waiver. I said then I won't make the payment and close my connection. But MTS people asked me to pay Rs 898 to close the connection. Even I clearly told (Sent a written email also) I won't make payment since I suffered lot because of this issue and I have taken new connection because of your lazy people. But MTS people haven't listen and they generated next month bill also (Which is Rs 1806). They send a mail and called about the bill payment and said the same thing. Even I also strict with my decision. Since I used only 8 days on March and 1 day used on April (To test the connection). Today (04-Jul-2014), some one called (from [protected]) and they told we got a complaint against you please reach ([protected] - Kishore) to know your complaint details and she said my complaint no is DC504. I called and enquired about my complaint and he said MTS raised complaint. He said, "If you want to resolve the issue in TamilNadu then I will give 3 hrs time and pay your Rs 1806 immediatly" otherwise we will send a arrest warrent letter from Delhi police. I explained my concern and I told, "I can pay only Rs 500/- (Since I used only 8 days)". But he used bad wards and disconnected my call. He really hurt my hearts. I called again and I asked How you can speak like this. But some one taken and he said sir is in meeting, you can talk to the sir after some time. Please help me to resolve the issue and take action on them. I have post paid connection and I have call history which I made during the Issue period.