Mts — Complaint on sales and call center executive.

Address:

Bangalore, Karnataka

Hi Team. I have a complaint on sales and call center executive. I have purchased three Wi Fi dongle two on my name and one my friend got it on Wednesday 04 Feb 2015, sales executive promised activation with in 24hrs on which basis we have purchased the connection. and till date connection is not active and when we called the sales executive the number is switched off. I have called call centre [protected] on 6 Feb 2015 1st call was made at near 11:00 AM a lady executive said document is pending and will be activated by end of the day. Second call i made at 6:45 PM executive said its same will be activated by 8:00 PM. Third call I made at 9:30 PM a executive claims senior executive said there is no such device booked and they cant help me in activating the connection and said no help and complaint cant be taken and wont take responsibility. I made the fourth call on 7 Feb 2015 at 8:30 AM, executive informed team has received the documents and will be activated in 48hrs. My question is why there is a miss communication to customer by sales and call centre executive. And say me you will activate the connection or not if you cant take back the device and hand over our money. I don't need service, I require a good and better service if you cant provide don't fool customers. please activate the connection at the earliest i want to use. Dongle MDN number : [protected] & [protected] postpaid Sales executive contact number : [protected] name Seenu. who is cheat liar and fraud, please find the picture of bloody sales executive. I want connection to be activated at the earliest and reply me on the same. Regards.