Mts — Connectivity is poor

Address:

Agra, Uttar Pradesh

This is to bring into your notice that MTS data card I am using from last 7-8 months and conncetiveity from last 22 days is pathetic.
I have logged the complaint to your customer care department and they have simply replied that connectivity is slow due to high utilize area in Sanjay Place, Agra.
Have complained 4-5 times to your customer care, also they have taken request for waiver(request no 976013) in bill also, but nothing is happened yet and seems like you guys are really not bothered.
My point is when you does'nt have capacity to run, then why you have sold so many connections.
My complaint no is JAN/ 1319 and JAN/ 2248 and MTS no is [protected].
I am paying Rs 1122 including service tax for 40 GB and cant sit like this, seems like that you guys are taking your customers for granted.
This is to inform you that first you better correct the speed of my connection and provide me the waiver for those days where speed was poor.
Other wise I will look for another way to make you understand that if the service provider is at fault then consumer will definitely not suffer.
Even I email also regarding this on Jan 24 but still not received any out put from MTS.