[Resolved]  Mts — Customer care and Appellate Authority instead of providing resolution doing unnecessarily harassment

Address:

Kolkata, West Bengal

Please find below my account details: Tariff Plan: M BLAZER HSD REV B 700 BVD 100. MDN: [protected] Account Number: [protected] MEID: A[protected]B225 My name is Kamal Hasan and my email id is: kamal.[protected]@gmail.com My account services was deactivated since 12.09.2014 and full and final settlement happened on 8th Oct 2014 when i have made payment of Rs.292/- for the period of 1st Sept to 12th Sept 2014. Now due to some technical issue at MTS end at different time service activation and de-activation is happening and corresponding bills are getting generated for which they are providing waiver. But as the technical issue is happening at MTS end they are not sending any clear mail mentioning that "from my end there is no any outstanding bill amount that i have to pay now and in future and not further bill will be generated in near future as well." Which i am asking for a long time. In each new mail you are providing me some new interesting wrong information which does not have any meaning without resolving the issue. Here my only request is that MTS should resolve all of their issues at their end without involving me and do not expect that i will monitor each billing cycle and write mail again and again for the waiver for their fault. There should be an ending of such harassment. I am waiting for your kind response & resolution. Thanks & Regards, Kamal Hasan Mob : [protected]