Mts — Data card not reached us but 3 GB data is over.

Address:

Chennai, Tamil Nadu

Hello, We have taken a new MTS connection on 9th july 2015. Sales man Name: Michel, contact no:[protected]. We paiad 1200rs(MTS device -1000 + connection- 200). He had given us data card on 9th and said that we will be receiving net with in 4 hrs. But we were unable to connect to internet even after 1 day. We tried calling him As there is no response from him we called customer care. They told that it will be activated n 1 hr.Like that we called more than 10 times and we got same reply from them. Finally one tele caller told that our devive is activated on 9 th july and we comsumed 1.8 GB of data. Post that e called Michel again, this he responded and after 3 days on 12th he came to us and he has taken the data card and told us The data card which he has given us is wrong one and he will be giving the correct one in a day. He took that device and left our place. After 1 day we called him, there is no response from him. We paid money, We don't have device.Sales person escaped slowly along with device. We called customer care, they told that we have used 3 GB data. We don't have our device with us, but data is being consumed How????? There is no answer from customer care as well. Today is 16th july. I have been fighting for net connection for past 10 days. Now i don't want your connection. GIve back my money. and MTS must be punished. MYy data card no is: [protected] I SUGGEST FRIENDS PLEASE DON"T TAKE MTS DATA CARDS. HORRIBLE CUSTOMER SERVICE.