[Resolved] Mts — Data speed is very low - can't use the data card | |||
Hi, i purchased the data card (no. [protected]) on 24th June 2014. The no has been activated on 26th June evening around 8:00 pm. I was getting the very good data speed then.i started dowloading some movies on 27th june, but suddenly i got a sms from your side that I have comleted my alloted data of 40 GB and now my data speed will be low. where as i had used only 8.31 GB data. I thought that the sms i got by mistake. the very next day i tried to connect at different location but my speed was 77 kbps.. (very low) i couldnt open any sites. i tried different locations like noida, jasola, karolbagh, southex, nfc and may other locations but problem remain the same. Many a times i tried to call costumer care but each and every time i got different replies. the executive has logged a complaint (No. JUN/50771) on 27ht june 2014 and asked me to wait for 22 working ours. suddenly i got a sms that your problem has been resolved but still i cant use the data card. And none of your executive tried to understand my problem. MY DATA CARD IS NOT WORKING IN ANY LOCATION IN NEW DELHI.Kindly suggest that what should i do. Thanks & RegardsChidanshu.AryaAsst.Manager (Merchandising and Promotions)Godfrey Phillips India Ltd.Mobile:-[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
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+91 12 4481 2500 [Corp. Office]
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