Mts — didn't get the refund after complaint so many times with complaint ID MAR/2403,MAR/2235,MAR/3499

Address:

Bangalore, Karnataka

At the time of taking the card, the MTS people told me that If I will not get the speed then I will get the refund of 1000/- but now they are refusing to initiate the refund for the same... This is really fraustated.. If a customer is not getting the speed for the data then he should get the money back... I checked the same data card in different location and found the same issue.. speed max to max comes as 200 kbps where I was told to get a speed 7.8 mbos.. n ow when i call to the support team, they are telling you will not get the refund and you will get up to 400 kbps speed only.. this is radiculous support from MTS... I suggest my friends not to take MTS data card in future.. please please please do not take this data card with this worst speed... when you will get a call from MTS then simply refuse to take this connection., . they are the goon who just know how to grab money from people like me...