[Resolved]  Mts — Discrepensy in billing for post paid No:[protected]

Address:

Chennai, Tamil Nadu

The bill No: OTHIND[protected] dt. 01/12/2014 For RS. 943/-.The A/c No.is [protected] & Tariff Plan is Post Paid Rs. 499 MTS. The above mentioned bill shows a charge for Incoming Roaming as Rs. 324/- . There are 92 items shown as incoming calls from 08/11/14 To 30/11/14. All theses Nos . begins with " 91 " as first two digits. As I found that none of these numbers are relevant to my bill, I paid Rs. 630/- on 24/11/14 . My bill will be less than Rs. 600/- as per my usage and past record. All my attempts for clarification with customer care centre went in vain. They were simply kept on reading the bill .Beyond that they expressed their inability to proceed further. It is requested to confirm the correctness of the bill and eliminate the erroneous amount related to Incoming Roaming Charges.Ther are lot of easy ways of confirming that the Nos . found in the incoming roaming list were not meant for my No. Hence I hope that your good office will prudently solve this issue. Thanking you in anticipation. N.K. GOPINATH