Mts — Dispute Regarding Bill Payment

Address:

Bangalore, Karnataka

I am a regular user of Mts Mblaze Wi-fi for which I am liable to pay the company an amount of Rs 1223 per month. The last date for the payment is 18th of the following month. I have made my payments for the month of February on 18.03.2015, using online transaction system through the portal provided my the Company website, as I have done many times prior. However I was not provided with any receipts at the time of transaction, even though the said amount was deducted from my account. I had contacted the company on the following day regarding this mishap.I was assured to rest in peace as they sort the issue. However, the company has barred my connection, even after my repeated mails providing them with the transaction details and requests to validate the situation. They are asking me to pay the bill once again, which i absolutely refuse to do. Please Help.