[Resolved] Mts — Dissatisfied with the MTS services

smita pandey dwivedi

Address:

Bangalore, Karnataka

I am not getting alert message on my registered mobile number [protected], regarding due date of MTS Data Card ([protected])recharge.Because of this 8GB of data got lapsed and could not carry forwarded to the next month. Since the issue is from ur side, that I didn't get alert message, I missed out to recharge before due date and lost 8gb. Therefore kindly refund the 8GB to my account. Earlier also when I purchased the data card, after lot of follow ups with the customer care team, my activation issue got resolved(was facing port issue with connecting). I am very much disappointed and dissatisfied with the MTS services.Please answer me why this is happening with me.

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Aug 14, 2020

Complaint marked as Resolved

MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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Comments

MTS / Sistema Shyam TeleServices [SSTL] Customer Care

Verified Support

Dear Customer,

With reference to your query dated 6/Jan/15 about MTS number [protected] about validity related, we would like to inform you that your alternate number has already been updated for your account.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India