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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  Mts — DONGLE NOT GETTING CONNECTED EVEN AFTER RECHARGING

Address:Chennai, Tamil Nadu

DEAR SIR/ MADAM, I reseted my dongle after enquiring the helpline as because of some unknown person using my wifi connection, but after reseting even after recharging for unlimited im not getting any internet connection. when i called to the ambattur branch helpline at chennai. they giving a very bad customer care not helping me in any way instead talking so rude. please help me to rectify my complaint. can i tell my dongle number?
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Aug 14, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India
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    +91 12 4481 2500 [Corp. Office]
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