Mts — excess bill

Address:

Chennai, Tamil Nadu

I have previously used MTS DATA Card with no. [protected]. I have discontinued its usage in march -2015. For which I paid march15 my bill. I have informed the Customer Care to close the connection . which was also accepted Inmayr’15 I received an e-mail stating there is a due They informed they will and but did not close the connection and kept sending the bill the for 2 additional months. there calls and informed them too about it and asked them again to close the connection. They still dint do the same. june15 they say we are calling from Delhi Court and they said you pay the amount Rs.1793 /- on mts website the case will be withdrawn . He asked me to do it immediately (within 30 mins he said) or the case file is going to the court.They gave me a deal line of 12 ‘0’ clock in the afternoon and if the payment is not done they are going to send the file for legal proceedings. Anyway, I immediately went to MTS website and initiated the payment process for the complete Rs. 1793/-.I have AGIAN raised a complaint to customer serviceI confirmed to clear the bill but I told the girl who called me to deactivate the card permentley for which she agreed... so I have paid and gave her the ref. number of the payment after the payment in end may and I thrown the card too... but again I got the bill for jun month saying the card is still in active and the complaint by last month was not been taken. now they are pushing me so much for pay the bill... so pls help that they are eating my hard working money... MTS, data card number is [protected] check my usage and it will show 0 kb usage for last three months TILL march 15 on wards no use your data card.my mts data card already temporary disconnected on last 3 months.They began to start bother me every time for bill payment. I am very disappointed with the service of mts I request you to kindly disconnect my MTS data Card permanently.If you will again disturb me by any call or massages so i will take an action against your company because I have already paid april / may not useing single day.so please check your end refund my money & disconect permanently .name : mrudula k mobile no :[protected] mts data card no : [protected]