Mts — False Commitment

Address:

New Delhi, Delhi

I bought mts data plan and within 3 months of the issuance of new data card, company was not able to provide the specified speed as per the plan.I told them to solve the issue. The engineer told me that you can''t get more speed than that as company don''t have speed to provide to you. Then i told them to disconnect the connection and refund my money Rs 1500 for the data card given by them. They disagreed for it and sent me extra bill for that month. I send them mails and on phone to solve the issue, but then they started threatening to me on phone.I am heart patient and if anything happened to me, mts will be responsible for it. I have the recording and the mails sent to them to solve the issue but they just send the threatening call to pay the bill.I asked them to return your device of Rs 1500 in place of bill as they made fool o[censored]s by just selling their device to us without the service availability. MTS Mobile no- [protected] Now they said me to submit Rs 1000 and they will send the person to return device and will provide a cheque of Rs 1500. I submitted Rs 1000 online, and again from next day they started threatening me to pay additional amount. I have all the recordings of all instances and mts team. I haven't seen a false brand as mts. My No- [protected]