Mts — Fraud by MTS

We bought a postpaid wi-fi connection of MTS on 16/02/2015 and got the data card. > > MDN Number : [protected] But our experience with the postpaid connection was horrible. We couldnt use it even for 5 minutes due to non-connectivity. I have made complaints atleast 10 times to MTS customer care as well as through e-mail. And no action was taken by the company to resolve the issue. The main problem was negligible speed of 0.01mbps which this company claim to be more than 5 mbps. I asked the customer care to disconnect the connection many times but they neglected it by saying the problem will be resolved soon. Even after all this, they generated my bill for Rs. 1014 and refused to disconnect the connection until the bill was paid. I asked them if I havent used even 1 MB of it whereas the plan was for 40gb, why should I pay the bill. But this demand was completely ignored. And this was not enough, i have received the bill for the 2nd month as well for Rs. 1802. And now when I have completely refused to pay the bills for the services which haven't been used, they are neither disconnecting the connection nor cancelling the said bill. KINDLY DO THE NEEDFUL FOR HARASSING THE CUSTOMERS.