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MTS / Sistema Shyam TeleServices [SSTL]

Mts — FRAUD COMPANY

Address:Kolkata, West Bengal

RESPECTED SIR, I WOULD LIKE TO BRING TO YOUR NOTICE THAT MTS IS FRAUDLENTLY MAKING PEOPLE BUY THEIR MTS DONGLES CLAIMING SPEED O[censored]PTO 9MBPS, BUT NOT EVER HAS THEIR SPEES GONE ABOVE 1 MBPS. PEOPLE FROM ALL OVER THE COUNTRY ARE FRUSTRATED WITH THE SERVICES OF MTS. I HAVE NO PROOF OF COMPLAINT OF ANY THING . BUT I WOULD LIKE TO SAY ON BEHALF OF ALL THE CONSUMERS THAT KINDLY LOOK INTO THIS MATTER. THEY DONT ANSWER THE GRIEVENCES OF PEOPLE WHO ARE FACING ISSUES, THEY DONT FOLLOWUP ON COMPLAINTS MADE IN THEIR CUSTOMER CARE. YOU CAN CHECK THE FACEBOOK PAGE OF MTSINDIA TO SEE THE MOST PATHETIC LEVEL OF CUSTOMER SERVICE THEY PROVIDE. KINDLY LOOK INTO THIS MATTER AND HELP US.
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Comments

MTS is fraud company they don't deliver the services they promise. They gave me a device promising me the speed of 9 mbps but the speed which I got was only 0.4 mbps can you believe it. they are simply looting the consumers on fake promises. I also complained twice on speed but both the time request was closed without resolution and arguments they made was that I was not reachable or the device was not reachable. None of the technician guys came to my house even after multiple calls.. And when I asked for deactivation they asked me to pay the first month bill then only it will be disconnected. Although I paid bill which I shouldn't and deactivated the device as their resolution was not good enough for me. But they have sent me the bill even after disconnecting it.
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Forgot to mention my MTS postpaid dongle number [protected]. This connection was disconnected 15 days back but I recieved acknowledgement today for cancellation with bill amount of 624. First of all there service is really bad and then why should I pay the bill. Also they should refund the amount for the device as device is worth nothing.
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    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
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