Mts — Fraud Customer Service For Looting Money From Customer

Address:

Kolkata, West Bengal

MTS Data Card Number- [protected] Customers executives calls every week requesting to recharge data cards. But at the time of my query they always give me the least and sometimes wrong information so that I always ended up calling and calling them and also waste my money doing wrong recharges. Before going out of state I asked them if I can be able to use my datacard in roaming and they they said you definitely will. Now when I am in different state and called them that I am unable to use my datacard they are saying me that I have to install a roaming software in my home circle only after that I can use it in roaming state, As I am now out of state for more than one year I cant use my datacard in my need in no ways. And its totally a waste. The most fraud part of their service is some of their customer executives are still saying that you can use it with roaming recharge plans(but practically it is absolutely not possible now).I made them clear that I don't have the roaming software still they are telling me to recharge it. What a good policy to loot money from customers . Hats off MTS.