[Resolved]  Mts — Fraud ,Fooled and Mentally Harassed By MTS .

Address:

Bangalore, Karnataka

Putting Down a Reference Mail which I sent to them : Hi To whomsoever it concerns, First of all I know even writing to appellate will not work because everyone in MTS is having the habit to ignore the customers still writing just to make you realize that there is a word called customer satisfaction and honesty. I took a MTS dongle around 20 days back(unluckiest day of my life), the representative came in and said it will give upto 9.8 MBPS speed and at min it will give 5 MBPS no matter which area you are using it, I took the dongle and then I faced trouble while getting it activated (Already have contacted you regarding that in the past) . Now after it got activated I am getting a speed at most .75 MBPS and once or twice in a day it goes to 1 MBPS when I was assured I would be getting 5 MBPS, I raised a complaint in MTS, MTS person called OMKAR came in at my place, after he opened my windows and he told me a specific place to sit in my room he showed me a speed of 1.2 MBPS and that too just for time being, it never be continuous, he said there is some latching problem and he will come back with the technician and get my issue resolved but what he actually did was he went back and closed my complaint without asking me . After that I again raised a complaint for the same and the customer care again closed the complaint without asking me and saying that the issue has been resolved . Then I again raised a complaint and to my surprise they again closed the complaint saying the issue has been resolved without asking me . I again raised a complaint saying why are you closing the complaint again and again without asking me, so they said they called me and my phone was switched off at 4 PM, which was totally a lie because my phone was never switched off for a single second . Not only this then I again raised a complaint mentioning everything again, they again raised a new complaint and then a person from technical team gave me a call and said he will send a person to my home, I asked him to not send the same person who came before (OMKAR ), HE SAID OK I will send someone else and then what happened is nobody came to my home to check what is the issue and the complaint is again closed without asking me if my issue is resolved . Now at this point I think there is no use even raising the complaint again and again because everyone in MTS is fraud, they dont even care what the hell is customer is going through, I pity Indian government who even allowed a company like MTS to provide their services in INDIA . Having said all of that I already wasted Rs 1600 which I paid to your representative while taking the dongle but you taught me a great lesson and I will try my level best using all of my network, social forums and every possible means that you people are not able to fool anyone else in my country . I guess writing to you also will not make a difference, still writing because I wanted to give at least a chance because honest and good people also exists . MTS Dongle number :[protected], You can check the details that how many times I raised a complaint and they closed it without asking me. I am pretty sure that even I will not get any positive resolution from your side because I lost all my hopes from MTS side, you will ignore the mail as well. No Hopes, Samrat Even After sending the above mail, they did not take any action and also replying again and again with there fake and false mails, I think it is the time when we all should unite and take action against these kind of dictators who fool us and act like we cannot do anything against them, I request you all to come together because nobody can just fool and fraud us and just escape away whoever they are .Please connect with me all the people who faced this kind of fraud from MTS, connect with me at samrat.[protected]@gmail.com so we can take a unanimous action against MTS people who are Responsible to fool us .Under the leadership of a person like Shri Narendra Modi ji, we will not tolerate this kind of behavior anymore in our country. Regards, Samrat