MTS India Shyam Sistema Ltd Jaipur — Harassment call by the company and non availability of service

Address:

Jodhpur, Rajasthan

I had purchased a mts data card post paid service for the number [protected] last year in september 2013 rajasthan. The dongle was working ok till 2 months but then suddenly it stopped working or connecting to my pc. I spoke to the call centre people but they said it will start in few hrs . But it didn't work. After a month I got a bill of about 805 rs which was not expected as the fixed bill amount is 550 only and above that there was no service by the datacard. I stopped using it because this was not expected by a company like MTS whose connection are their with my family members from past few years. I tried contacting the call center people but they said you need to deposit the bill only then the service will start which make no sense as it stopped working within a day after the last billing cycle of october was paid. Few days back I got a severe threatening call from 3-4 employees or I don't know who they were from uttar pradesh zone back to back from different numbers to pay the bill or legal action will be taken. He said the notice was sent to me but no such notice has reached me. I am getting different unknown calls on my number from people who are mentally harassing me and my father also as I was not in the country for few months, which I never expected out of a Big name like MTS. I will be paying the amount today itself as I have returned from dubai today. But in future we are withdrawing all our connections with mts in our family and close ones who are using mts service as this was the limit. Getting a threatening call that also from many people who are from some other state through their personal mobile phones without any prior valid notice from mts is an inappropriate behaviour to the clients.
Please look into the matter as the behaviour is very inappropriate towards a lady from different men calling on the number.