Mts — Indoor Problem from MTS side

Address:Faridabad, Haryana

I have MTS datacard no [protected]. My complaint numbers are AUG/14037, AUG 14853. i registered the complaint 15 days ago. I am constantly calling MTS for resolving the issue. As per MTS it is an indoor problem. I called customer care i got the dumb reply with same standard lines repeating all the time. According to them customer is fool and they will be convinced with their stupid reply. When ever I requested to talk to your manager they reply for a call back. and Managers also give me same reply. After every complain i got a call from MTS, number is ([protected])regarding my complaints they told that it is problem from our mts side and your area in which you are living come under INDOOR area so you facing this issue. Then i asked very politely that then why should i pay bills to MTS he cut the call and immediately i got the reply that we are unable to reach you and your complaint is closed.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information