Mts — internet speed downloading and uploading

Address:

Agra, Uttar Pradesh

My date card no [protected], a fortnight back I have given a complaint of speed of net very slow on your phone [protected], my complaint was close without resolving the issue stating that they cant keep it pending more than 3 days, so to book it as a fresh, I am new customer and very prompt in payment, how such type action taken from your customer-care service, when it is assured to the customer that 3 G plus speed will provided, why complaint has been closed, I am getting daily problem in surfing downloading and uploading the datas, whether it is cheating process that company assured to his customer 3 G plus speed of net not actually 2 G, In case the company is unable to provide honestly the net speed total 3 G plus, I will with draw my customer-ship being post paid, Please confirm this issue within 3 days of receipt of this mail, side by, I may also advise what are the reasons the above complaint has been closed with resolving the issue complainant Date.15.07.2015 P.Singh/Agra