Mts — irresponsible delay on service activation of my No: [protected]

Address:

Gautam Buddh Nagar, Uttar Pradesh

I bought MTS data card WiFi on 02/01/2015. They delivered on 4th Jan, on same day all documents were submitted. 2 days back somebody came for verification, another person called for verification – both informed all formalities were completed. But Till this moment I didn’t get it activated. My documents not uploaded – as per customer care executive. I bought this through online, but the retailer who delivered it is “think o[censored]s” who’s contact number is [protected]. They never attend call once they see my number or they try to fool you by telling ‘we are looking into it”. Rude people. Senseless people. After writing mail to MTS executives: nalini.[protected]@mtsindia.in; ashish.[protected]@mtsindia.in; shallabh.[protected]@mtsindia.in, my house owner acknowledged to me that he got a verification call on Sunday forenoon(yesterday). They have already completed physical verification by vising my house, meeting house owner and seeing the original rent agreement etc. Now after all this delay. After complying with all their verification process - today on Monday(09/01/2015) at 12.01 hrs I am getting an SMS in my mobile registered number ([protected]), that “Your MTS postpaid CAF is rejected due to document non compliance. Kindly contact your sale point. MTS” from MTS. I don’t know what is this “non compliance” all about? I submitted my Passport copy, rent agreement, photo, and even my HCL id card copy. I am a Legitimate income tax paying Indian Citizen with no criminal case. And working in an identifiable Indian IT company – HCL technologies Ltd., in their Noida Sector 60, office. I have no history of non payment of any bills in my life. I pay bills, I pay tax, I live in this democratic country. Now at 17.00hrs I got a call from Nalini – promising me to get it activated by 21.00 hours. She sounded more sensible – accepted that my form filled wrongly by their executive – Instead o[censored]P it was filled New Delhi. God save me. Waiting for next development. Hopefully a final activation.