Mts — low speed-beyond the limit

Address:

Tumkur, Karnataka

hi this is vyshak from Tumkur, karnataka.My mbalze number-[protected], 6 months back got this mblaze ultra with wifi, they claimed for mblaze ultra you will get speed upto 9.8mbps but here i'm getting only speed upto 300-450kbps and in rare cases that to at night time once a week i'll get 1.5mbps.I complained to customer care but they didn't respond properly and gave some irritating reasons like ''that is also a good speed and all''.here i'm paying for 9.8mbps speed and getting only some 300kbps speed! what's all these?So please take this complaint seriously other wise it'll be better i[censored] give atleast 50% of your money and take your mblaze back!!!