[Resolved]  Mts — Mobile No. Blocking

Address:Mumbai City, Maharashtra

My no. which had been lost was not blocked by the MTS Customer care even after providing the following details: Name, Address Proof and Govt. ID Proofs (DL, PAN Card). The situation called for an emergency but I was more pestered with the consistent ads played by them. Even after lots of request and also telling them that my no. can be misused they declined to block it. Rather than not blocking it with the given proofs they ask ambiguous questions like tell us about our Value added services, Current call rates. Is it fair that the number gets misused? Why they are not blocking the number temporarily, when there is a provision to reactivate the number. It can prevent any form of criminal activity.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information