Mts Mobile Operator Company — MTS sold device by foul means without providing connection

Address:

Kolkata, West Bengal

I did order a Post-pay Mblaze dongle in name of my spouse - Dilruba Khatoon (I stay in Bangalore while she stays in Kolkata) on 11 Jul 2015. 1. MTS crew came and provided the device to my spouse at her Kolkata address. Then he unnecessarily charged INR 100 as an installation charge from my spouse. 2. The delivery boy taken the money and ID proof documents of my spouse and informed that the internet connection will commence on Monday(13 Jul 2015) onwards. But nothing done on 13 and 14 Jul 2015. On 15 Jul 2015 my spouse got call that the connection can not be commenced because she is a student (for your information she crossed the age of Adult franchise) which they never informed at the time is selling the device. I wrote to following MTS support team many times but did not get any resolution: [protected]@mts.ru, [protected]@jpmorgan.com, [protected]@mts.ru, [protected]@mtsindia.in, appellate.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in, appellate.[protected]@mtsindia.in All the details of MTS crews those are involved in this issue are mentioned below: Dealer Man, Mr. Banerjee: [protected] (he has directly contact with MTS corporate office) Delivery boy: [protected] (Rajiv) Purchase details of Mblaze postpay device: Customer no.: [protected] Mblaze no.: [protected] Model no.: DF800i A1000039ACCF8D Thanks and regards, Arif Hossain Laskar.