[Resolved]  Mts — Money deduction from account for unknown services

Address:Bangalore, Karnataka

For several times there has been deduction from mobile account (mobile no- [protected]) stating I have opted certain services, which i certainly haven't, and don't know about. When i call customer care services to resolve my issue and refund the amount, they decline stating i have self activated the service. But i knew something was wrong . So i dont use the mts mobile except when i have to make a call . But again on[protected] when i check my balance after making a call there is a deduction of Rs. 25 . I want this issue to be resolved once and for all.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
its good to see that MTS has resolved my issue quickly. Hope they keep up by not causing any more trouble to their customers by such unwanted problems
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Jan 23, 2015
Updated by kartrhik
Problem was successfully resolved
Thank you
Complaint comments 

Comments

In my account also they deducted 25 two times. i hate mts for this, they are robbing from us.
Problem was successfully resolved
Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information