[Resolved]  Mts — MTS charging me even when i requested for my postpaid data connection to be terminated and have not been using their data services.

Address:

Dehradun, Uttarakhand

I had a MTS postpaid data card connection for which i was being charged Rs 1122 per month. On 30th September, 2014 I registered a request with MTS Customer Care to deactivate my connection. I specifically asked them and cleared with them that I would be charged only for the September month for which i'd need to pay the above mentioned bill amount upon payment of which my connection will be terminated. I made the payment for the September month on 3rd October, 2014 thinking that my connection has been terminated now and i wouldn't have to worry about anymore bills. But today on 14th Oct. i came to know that my connection is still active and the MTS customer care is saying that they will also charge me for the October month which means that i will have to pay another Rs 1122 when i have not even been using their data services anymore.